Holiday Inn Grand Rapids-Airport By Ihg, Grand Rapids

I ended up at this hotel due to a flight voucher from American Airlines, and I was pleasantly surprised by the positive experience. The shuttle service was very efficient, and the staff went out of their way to assist us. However, we did encounter an unfortunate incident with the fire alarm, which disrupted our sleep, overshadowing an otherwise good stay. While the room was comfortable, the alarm situation was quite a drawback.

I had an adequate stay at this hotel, with comfortable beds and a great location near restaurants. While I appreciated the cleanliness and had a pleasant check-in experience, there were some drawbacks like rough bath towels and unexpected noise from the plumbing during the night. Overall, it was decent, but I felt the price was a bit high for what was offered.

My stay at the hotel had its ups and downs. The spacious rooms were comfortable, and the check-in process was smooth. However, the spotty maid service was frustrating, and the restaurant options didn't meet my expectations. The overall experience was mixed, with some highlights offset by areas in need of improvement.

The hotel has a nice appearance and comfortable furnishing, but it fell short in terms of noise levels and cleanliness. I was disappointed with the hot tub being filled in, and the overall upkeep of certain areas could use improvement. While the rooms were spacious, some aspects, like noise and cleanliness, detracted from the overall experience.

I had a mixed experience at the hotel. While the rooms were spacious and well-organized, I was really frustrated by the lack of cleanliness and poor service. The hotel's location was decent, being close to local attractions, but I was disappointed that my complaints were not addressed properly. Overall, I can't say I'd recommend it based on my stay.